Terms & Conditions
These terms explain what you can expect from your IPTV Flix UK subscription, and what we expect from you.
Last updated: 27 July 2026
1. Agreement to these terms
By accessing our website, requesting a free trial, purchasing or using an IPTV Flix UK subscription, you agree to these Terms & Conditions. If you do not agree with them, please do not use our services.
We may update these terms from time to time. The latest version published on this page will apply to your use of the website and service.
2. The service we provide
IPTV Flix UK provides subscription access to an internet-based streaming service that may include live TV channels, movies, TV shows and other streaming features.
The service can be used with compatible devices such as Smart TVs, Firestick, Android devices, phones, tablets, computers and MAG devices.
Streaming quality depends on your internet connection, device, network and other factors outside our control.
3. Subscriptions and activation
Subscription plans are sold for fixed periods, such as 1, 3, 6 or 12 months, and may include different connection limits.
Accounts are normally activated after successful payment and login details are sent by WhatsApp or email.
Using more simultaneous connections than your selected plan allows may result in temporary restriction of the account.
4. Payments
All prices are shown in pounds sterling and are payable in advance for the selected subscription period.
Subscriptions do not automatically renew. You can choose whether to purchase another subscription when your current period ends.
Prices may change for future purchases or subscription periods.
5. Refunds
We offer a 7-day refund period from the date of activation where a technical problem cannot be reasonably resolved by our support team.
To request a refund, contact our support team within the applicable 7-day period and allow us a reasonable opportunity to investigate and resolve the issue.
Refund eligibility may be affected by problems caused by your own internet connection, device or a breach of these terms. Nothing in this policy limits any consumer rights that cannot legally be excluded.
6. Free trial
The 24-hour free trial is intended to allow customers to test compatibility and streaming quality before purchasing a subscription.
The trial is generally limited to one per customer or household. We may refuse or end a trial where we believe it is being misused.
7. Acceptable use
Your subscription is intended for private and personal use. You must not resell, redistribute, rebroadcast or publicly display the service or share your account beyond the connection limits of your plan.
You must not attempt to hack, reverse-engineer, copy, interfere with or disrupt our service or systems.
You are responsible for ensuring that your use of the service complies with the laws applicable to you.
8. Suspension and termination
We may suspend or terminate an account where these terms are seriously breached, including unauthorised sharing, resale, fraudulent payment or misuse of the service.
Where appropriate, we may investigate an issue before taking action. Any applicable refund rights will remain subject to our refund policy and applicable law.
9. Availability and liability
We aim to provide a reliable streaming service but cannot guarantee uninterrupted availability. Maintenance, technical issues, internet problems and third-party services may occasionally affect access.
Channel and content availability may change from time to time without notice.
To the fullest extent permitted by law, our liability is limited to the amount paid for the affected subscription period. Nothing in these terms excludes liability that cannot legally be excluded.
10. Contact us
Questions about these Terms & Conditions? Contact our support team on WhatsApp at +447856271242 or email at iptvflixuk@gmail.com.