Privacy Policy

This Privacy Policy explains how IPTV Flix UK handles personal information collected through our website and subscription service.

We may collect information you provide to us, such as your name, email address and WhatsApp number when you request a trial, purchase a subscription or contact support.

We may also keep basic order and subscription information, such as your selected plan, activation date and relevant support messages.

When you visit our website, basic technical information such as your IP address, browser type, device information and pages visited may be collected automatically.

We use your information to process orders, activate subscriptions and provide account details.

We use it to provide customer support, respond to enquiries and process refund requests.

We may also use information to prevent fraud or misuse, protect our services and improve our website and customer experience.

We process personal information where it is necessary to provide the services you request, comply with legal obligations, protect our legitimate business interests or where you have provided appropriate consent.

We do not sell your personal information.

We may share necessary information with trusted service providers that help us operate the website and business, such as hosting providers, payment services, analytics providers and communication platforms.

We may also disclose information where required by law or where necessary to protect our rights, customers or services.

Our website may use essential cookies required for certain features to work correctly.

We may also use analytics services to understand website traffic and improve our content and user experience.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

We keep personal and subscription information for as long as reasonably necessary to provide our services, manage customer support, maintain business records and meet applicable legal or accounting requirements.

When information is no longer required, we may delete or anonymise it.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

No internet-based service can guarantee complete security, but we take reasonable steps to protect the information we hold.

Depending on applicable law, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information or request deletion where appropriate.

You may also have rights to object to or restrict certain types of processing. To make a privacy request, contact us using the details below.

For privacy questions or requests, contact us on WhatsApp at +447856271242 or email [iptvflixuk@gmail.com](mailto:iptvflixuk@gmail.com).